Knowledge Center & Frequently Asked Questions (FAQ)
At LightingandSupplies.com, we appreciate the opportunity to aid in finding all of your lighting needs. As experts in the lighting industry, we have seen and heard just about everything there is to know about the lighting industry, and we want to share our wealth of knowledge to help guide intelligent lighting and light bulb buying decisions. Our goal is to provide 24/7 customer support with 100% satisfaction, this includes helping you find the answers to your questions about our company, as well as the lighting products and brands we sell. Regardless as to whether you are a beginner or fellow lighting industry expert, we have compiled a number of different FAQ's, Guides and Articles to help with your lighting questions:
Company Info
What is your mailing address?
1750 Union Ave. Unit K Baltimore, MD 21211
What is your toll free number?
(888) 3-2-LIGHT or (888) 325-4448
How can I order light bulb samples?
Please contact us to let us know what item you are interested in and we will provide instructions
Who do I send emails to at your company?
What are the hours of operation for your Customer Care team?
Our standard hours are 8a-6p EST but our customer service is available 24/7 to offer any assistance.
Send us an email at [email protected] or call us at 1-888-3-2-LIGHT.
Policies
Does Lightingandsupplies.com have a privacy policy?
How can I return an order?
We make returning or replacing products easy. View our Shipping & Returns policy for more details.
Are your products covered by a warranty?
What are the terms and conditions for your site?
What is your accessibility policy?
We firmly believe in providing access, navigation, and usability for all individuals using our website, including those with disabilities. Click here for more information on our accessibility policies and ADA Compliance.
How is my private and personal data being handled?
In our modern landscape of endless digital interactions and commercial interactions, the protection of our users' and customers' private and personally identifiable information (PII) is our responsibility. Learn more by visiting our Privacy Policy
My Account
How do I reset my password?
How do I unsubscribe from receiving promotional emails?
Please click "unsubscribe" on any of our generated emails
Ordering on Lightingandsupplies.com
Will I be charged a sales tax?
Yes, unless you have a Tax Exempt Certificate
How do I purchase as a tax-exempt account?
What are my payment options?
Credit Card, ACH/Wire, Check, or Credit Terms (with established account)
How long does it take to fulfill my order?
We sell 100s of different Manufacturers. Typically orders are received in 3-7 Business Days.
Do you ship internationally?
We primairly ship to the contenential USA; however, we are able to quote and ship internationally.
Will I get an order confirmation? Tracking info? Receipt?
Yes, please expect ot see an Order Confirmation, ESD and/or Tracking Information, and a receipt (if requested)
How Can I place a Bulk or Wholesale order for Light Bulbs or Lighting Supplies?
Please call today (888) 325-4448 Press #2 and let a Sales Rep know the items you are looking for; here to help!
Learn About Lighting:
Learn About LED: