Knowledge Center & Frequently Asked Questions (FAQ)
At LightingandSupplies.com, we appreciate the opportunity to aid in finding all of your lighting needs. As experts in the lighting industry, we have seen and heard just about everything there is to know about the lighting industry, and we want to share our wealth of knowledge to help guide intelligent lighting and light bulb buying decisions. Our goal is to provide 24/7 customer support with 100% satisfaction, this includes helping you find the answers to your questions about our company, as well as the lighting products and brands we sell. Regardless as to whether you are a beginner or fellow lighting industry expert, we have compiled a number of different FAQ's, Guides and Articles to help with your lighting questions:
1750 Union Ave. Unit K Baltimore, MD 21211
(888) 3-2-LIGHT or (888) 325-4448
Please contact us to let us know what item you are interested in and we will provide instructions
For Orders: [email protected] | For Accounting: [email protected]
Our standard hours are 8a-6p EST but our customer service is available 24/7 to offer any assistance.
Send us an email at [email protected] or call us at 1-888-3-2-LIGHT.
Yes, please see the link: https://lightingandsupplies.com/privacy/
We make returning or replacing products easy. View our Shipping & Returns policy for more details.
We offer many manufacturers products that are covered by warranties. Learn more about product warranty coverage here: https://lightingandsupplies.com/warranties/
Yes, please see the link: https://lightingandsupplies.com/terms-and-conditions
We firmly believe in providing access, navigation, and usability for all individuals using our website, including those with disabilities. Click here for more information on our accessibility policies and ADA Compliance.
Please see the link: https://lightingandsupplies.com/login.php?action=reset_password
Please click "unsubscribe" on any of our generated emails
Ordering on Lightingandsupplies.com
Yes, unless you have a Tax Exempt Certificate
Please provide [email protected] your Tax-Exempt Certificate
Credit Card, ACH/Wire, Check, or Credit Terms (with established account)
We sell 100s of different Manufacturers. Typically orders are received in 3-7 Business Days.
We primairly ship to the contenential USA; however, we are able to quote and ship internationally.
Yes, please expect ot see an Order Confirmation, ESD and/or Tracking Information, and a receipt (if requested)
Please call today (888) 325-4448 Press #2 and let a Sales Rep know the items you are looking for; here to help!